Privacy Policy
Last updated: 01 October 2025
This Privacy Policy explains how JDL Services & Management Ltd (“we”, “us”, “our”) collects, uses, stores and protects your personal information when you use our website or services.
We are committed to safeguarding your privacy and ensuring that any personal data we process complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Information We Collect
1.1 Information you provide directly
- Name
- Business name
- Email address
- Phone number
- Business address or service location
- Details about your waste service enquiry
- Information submitted through our quote forms or contact forms
1.2 Automatically collected information
- IP address
- Browser type
- Device type
- Pages visited
- Time spent on the site
- Cookies and tracking data
1.3 Information from third parties
- Payment processors
- Licensed waste carriers
- Public business directories
2. How We Use Your Information
- To provide quotes and respond to enquiries
- To arrange and manage waste collection services
- To communicate regarding service updates or issues
- To generate invoices and process payments
- To comply with legal and duty-of-care requirements
- To improve our website and customer experience
We never sell your personal information.
3. Legal Basis for Processing
- Contractual necessity – to deliver the services you request
- Legitimate interests – to operate and improve our business
- Legal obligation – waste compliance documentation
- Consent – when you opt into marketing communications
4. Sharing Your Information
We may share data with:
- Licensed waste carriers
- IT, hosting and website providers
- Payment processors
- Regulatory bodies (only when required by law)
All partners are required to process your data securely.
5. Data Storage & Security
We implement strong physical, technical and organisational safeguards including:
- Secure servers
- Encrypted data
- Access controls
- Regular security reviews
We keep personal data only as long as necessary for business, legal or regulatory obligations.
6. Your Rights Under UK GDPR
You have the right to:
- Access your data
- Request correction
- Request deletion (where applicable)
- Object to processing
- Request restriction
- Request data transfer
- Withdraw consent at any time
To exercise your rights, contact us using the details below.
7. Cookies
Our website may use cookies to improve functionality and analyse web traffic.
You can disable cookies via your browser settings.
8. Third-Party Links
Our website may contain links to external sites.
We are not responsible for their privacy practices.
9. Updates to This Policy
We may update this Privacy Policy periodically.
Changes will be posted here with a revised update date.
10. Contact Us
If you have questions about this Privacy Policy or how we process your data, please contact us:
JDL Services Management
1st Floor Oak Tree Farm, Halstead, Sevenoaks TN14 7AB, UK
📞 07944 122595
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